Please Note: The return information listed above does not apply to wholesale accounts.Lume Cube, the Californian company that specialises in small video lights, has announced their first RGB LED called the Panel Pro. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.įor details on our return, exchange or refund policies, please visit our Returns + Exchanges page > Please make sure that your billing and shipping address is correct before processing your order. Lost/Missing PackagesiOgrapher LLC is not liable if the incorrect address is placed during the checkout process. This amount will be subtracted from your merchandise credit. If you decide to refuse any shipments from, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to. The following web page features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates: XE.com – Foreign Exchange Rate Calculator The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates. You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.Īll prices on our site are listed in US dollars, and charged in US dollars. These charges are not inclusive of the original shipping or order charge and are unable to be paid for, predicted or reimbursed by iOgrapher.Īdditionally, when ordering from, you are the importer and must comply with all laws and regulations of the destination country. Please be aware that there may be taxes, duties and/or VAT applied by customs towards your order before or after the delivery of your package. When a package is in transit, tracking is not provided for your package, we can only confirm delivery. Typical transit time is between 7-15 business days, but occasionally items can experience customs delay of several weeks. International shipping rates may vary depending on the country that we are shipping to. We ask that you allow 1-2 business days for order processing on all orders prior to shipping. Please place your order accordingly to assure any rush purchase can be processed and shipped to you as expected. While Next Day Air shipping is available for all products purchased on iOgrapher’s website, due to processing of your order and packaging, “Next Day Air” can take up to an additional 24 hours to fulfill and deliver. Upon completion of order processing, the shipping information including tracking will be sent to you via email. No holiday delivery is available.Īll BUNDLE orders do take 1 extra day for building. Orders placed on holidays will begin processing the next business day. All orders placed on the weekend will be received for processing the following business day. Orders placed after 12:00 PM PST may take up to 48 hours for processing. In-stock orders placed before 11:00 AM PST Monday through Friday will begin processing in 1 day.
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